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  • My Account
    • Account Summary
    • Billing & Payments
    • Usage History
    • Alerts & Notifications
    • Available Assistance
    • Account Preferences
    • Register Online
  • Utility Services
    • Start, Stop or Transfer
    • Service Availability
    • Conserve & Save
    • Utility Safety
    • Rights & Responsibilities
    • Rates & Regulatory Notices
    • UtilityShield Program
  • Partner Resources
    • Permits & Forms
    • Landlords & Property Managers
    • Commercial & Industrial Accounts
    • Contractors & Builders
    • HVAC Professionals
    • Suppliers & Vendors
    • Educational Resources
    • Media Resources
  • Our Company
    • Careers
    • About Citizens
    • News & Financials
    • Community
    • Projects
    • Leadership
    • Warm Heart Warm Home
    • Current/Former Employee Login
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  • Billing & Payment

Billing & Payments

Payment Options

Paying your bill is easy with options to fit your lifestyle.

Payment Locations

If you prefer to pay your bill in person, Citizens offers several convenient options.

How to Read Your Bill

Find helpful tips on reading your bill here.

Billing Services

Learn about our convenient options for managing your billing.

Trouble Paying Your Bill

If you are having difficulty paying your bill, we offer several options to avoid interruption of your service.

Bill Inserts

Learn more about current news, programs and Citizens community events.

Combined Billing

Click here to learn more about Combined Billing, or to request this service.

Rates

Rates and Regulatory Notices for services provided by Citizens Energy Group.

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Questions About Your Bill?

Answer a few quick questions and explore common causes of higher than usual bills.

Learn More

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