Contact Us

Phone Numbers

Emergency or Leak: (317) 924-3311
Customer Service: (317) 924-3311
Business Contact Center: (317) 927-4328
Crisis Hotline: (317) 927-4798
Toll Free: (800) 427-4217
Call Before You Dig: 811

Hours

Customer Service
Monday-Friday, 7:00am - 7:00pm
Saturday, 9:00am - 1:00pm

Business Contact Center
Monday-Friday, 8:00am - 5:00pm

Mailing Address

Bill Payment Address
Citizens Energy Group
P.O. Box 7056
Indianapolis, IN 46207-7056

Corporate Office
Citizens Energy Group
2020 North Meridian St.
Indianapolis, IN 46202

Payment Locations

If you prefer to pay your bill in person, Citizens offers several convenient options. Click the link below to find authorized payment locations near you

Find a Payment Location Near You