Please note: our phone system will be unavailable Saturday, April 1 between 12:00 AM and 1:00 AM due to scheduled maintenance. We apologize for any inconvenience caused.
See Current Outage Map
View location and expected duration of all planned and unplanned utility service outages.
Questions About Your Bill?
Answer a few quick questions and explore common causes of higher than usual bills.
In 1887, Indianapolis civic leaders came up with the idea of operating a natural gas company as a Public Charitable Trust, solely for the benefit of customers and the community.
Today, this Trust lives on as Citizens Energy Group, a locally owned and operated utility service company, providing natural gas, thermal energy, water, and wastewater services to about 800,000 people and thousands of businesses in the Indianapolis area.