High Bill Helper
Our High Bill Helper application was designed to provide answers to questions you may have about charges on your bill. Information is generated based on your answers to a few quick questions below.
Please note: Your bill statement is based on usage that occurred during the previous month. Keep in mind any changes in usage, household behavior, and/or weather during that time as you review your charges.
You'll also want to have a copy of your bill handy. Click the button below to view bills.
How many days of service does the bill cover?
Hint: Look for Days of Service in the Historical Information section of your bill.
How to Read Your Citizens Bill
Check out this helpful two-minute video highlighting the main elements of your bill and explaining the information displayed in each one.