Payment Options
We offer a number of payment options to meet your needs and help take the hassle out of paying bills.
Frequently Asked Questions About Payment Methods
Online
Bank Draft
Make a one-time payment from your checking or savings account using PayNearMe. There is no fee for this service.
Credit Card
Pay your bill using Visa, MasterCard, Discover or American Express credit cards or debit/ATM cards. There is no fee for this service.
Credit Card Payment with PayNearMe
Auto Pay
Your monthly total is deducted automatically from your checking or savings account on the due date of your bill. There is no fee for this service.
Phone
Bank Draft
Make a one-time payment from your checking or savings account using PayNearMe. Call (317) 924-3310 and follow the automated instructions. There is no fee for this service.
Credit Card
Pay your bill using Visa, MasterCard, Discover or American Express credit cards or debit/ATM cards. Call (317) 924-3310 and follow the automated instructions. There is no fee for this service.
Payment with Smartphone
Sign up to use a digital wallet to make credit card, debit card and cash payments on your smartphone. There is no fee for this service.
Prefer to mail your bill? You can write one check for all your Citizens services.
Bill Payment Address
Citizens Energy Group
P.O. Box 7056
Indianapolis, IN 46207-7056
Corporate Office
Citizens Energy Group
2020 North Meridian St.
Indianapolis, IN 46202
In-Person
PayNearMe
Pay with cash using a reusable PayCode from PayNearMe. Just scan, pay and go at participating retail locations. Payments will post to your account within 15 minutes.
Learn More | Get PayCode | Find a Payment Location
Authorized 3rd Party Payment Locations
Pay with cash, check and debit card at a number of authorized retail locations near you. No fee options available at all authorized payment locations.
Kiosks
A convenient and hassle free way to pay your account by cash, check, credit or debit card. Payments are posted to your account immediately. Access the kiosks at the 24 hour payment center at the main office located at 2020 N Meridian Street.