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Payment Options

We offer a number of payment options to meet your needs and help take the hassle out of paying bills.

Frequently Asked Questions About Payment Methods


Online

Bank Draft

Make a one-time payment from your checking or savings account using PayNearMe. There is no fee for this service. 

Bank Payment with PayNearMe

Credit Card

Pay your bill using Visa, MasterCard, Discover or American Express credit cards or debit/ATM cards. There is no fee for residential customers using this service. Commercial customers will be assessed a 3.5% service fee.

Credit Card Payment with PayNearMe

Auto Pay

Your monthly total is deducted automatically from your checking or savings account on the due date of your bill. There is no fee for this service.

Enroll in Auto Pay with PayNearMe

Phone

Bank Draft

Make a one-time payment from your checking or savings account using PayNearMe. Call (317) 924-3310 and follow the automated instructions. There is no fee for this service.

Credit Card

Pay your bill using Visa, MasterCard, Discover or American Express credit cards or debit/ATM cards. Call (317) 924-3310 and follow the automated instructions. There is no fee for residential customers using this service. Commercial customers will be assessed a 3.5% service fee.
 

Payment with Smartphone

Sign up to use a digital wallet to make credit card, debit card and cash payments on your smartphone. There is no fee for this service.

Login to Pay with Smartphone


Mail

Prefer to mail your bill? You can write one check for all your Citizens services.

Bill Payment Address

Citizens Energy Group
P.O. Box 7056
Indianapolis, IN 46207-7056

Corporate Office

Citizens Energy Group
2020 North Meridian St.
Indianapolis, IN 46202

In-Person

PayNearMe

Pay with cash using a reusable PayCode from PayNearMe. Just scan, pay and go at participating retail locations. Payments will post to your account within 15 minutes.

Learn More Get PayCode | Find a Payment Location

Authorized 3rd Party Payment Locations

Pay with cash, check and debit card at a number of authorized retail locations near you. No fee options available at all authorized payment locations.

Find a Payment Location

Kiosks

A convenient and hassle free way to pay your account by cash, check, credit or debit card. Payments are posted to your account immediately. Access the kiosks at the 24 hour payment center at the main office located at 2020 N Meridian Street.