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What is PayNearMe?

PayNearMe makes it easy and convenient for you to make a payment with cash at one of more than 28,000 trusted payment locations nationwide, including CVS, 7-Eleven, Family Dollar, and ACE Cash Express stores.

logo-paynearme

 

1-PayCode

STEP 1

Login for your PayCode

or visit
http://paynearme.com/Citizens
(account number required)

2-Store

STEP 2

Bring your PayCode to any participating store, give it to the cashier, and pay with cash. There is no fee for this service.

Find a Location Near You

3-Receipt

STEP 3

Collect your receipt. Citizens is notified of your payment within 15 minutes.

How can I make a PayNearMe payment?

There are 3 steps to make a payment:

  1. Login or go to PayNearMe.com/Citizens to send a PayCode to your phone or computer.

  2. Go to any participating store, show the cashier your PayCode, and make a payment with cash.

  3. Citizens Energy Group is notified of your payment within 15 minutes. Collect your receipt. 

What does a PayNearMe PayCode look like?

A PayNearMe PayCode can take different forms at different stores.

  • At CVS and 7-Eleven, it will be a standard barcode.

  • At Family Dollar, it will be a barcode if printed or a code that is read to the cashier if shown on a mobile device.

  • At ACE Cash Express, it will be a 6-digit alpha-numeric code that you will read to the cashier.

Can the PayNearMe PayCode be reused?

Yes! Once you’ve received your PayNearMe PayCode you can use it to make a payment every month by taking it to a participating location along with your cash payment.

When will Citizens be notified of my payment? Do I need to follow up?

Within 15 minutes of making your cash payment, we recieve a notification from PayNearMe. Your receipt is proof of payment.

How will I know my payment has been accepted?

You will receive a receipt with a date and time stamp from the cashier as proof of your payment.

What are the participating payment locations?

Payment locations include more than 28,000 CVS, 7-Eleven, Family Dollar, and ACE Cash Express stores nationwide. You do not need to wait in a separate line, but can make a PayNearMe payment right at the cashier.

Find Payment Locations

Is there a fee to make a PayNearMe cash payment?

No! There is no extra fee for a PayNearMe cash payment.

Is there a limit to how much you can pay in cash?

There is a $1,000 maximum amount per transaction.

Who can I contact for more help or questions?

Email support@paynearme.com or call 1 (888) 714-0004. You can also visit their support page at PayNearMe.com/support.