Virtual Tour Series

Take a Tour of Our Facilities

To help our customers better understand the energy and water utility services we provide, Citizens is producing a series of virtual video tours of utility facilities and processes. Included in the series will be tours of water and wastewater treatment plants, Citizens Reservoir, natural gas distribution, underground natural gas storage, steam production, chilled water production, customer operations and Westfield Services. Please check this page for future tour updates.

Facility Virtual Tours

Our Facility Virtual tours feature the places and processes Citizens employees use to deliver services to the community. You’re invited to visit Citizens’ facilities, learn about our processes, and meet our employees in our virtual tour series, showcasing the dynamic ways we deliver services to the community.

Water Treatment Plant

Virtually walk through one of the ten water treatment facilities Citizens manages in central Indiana.

Wastewater Treatment Plant

Virtually walk through one of two wastewater treatment facilities Citizens manages in central Indiana.

Natural Gas Distribution

Virtually walk through the process of Citizens natural gas distribution process.

Steam Production

Virtually walk through the Citizens Steam Plant.

Citizens Reservoir

Virtually walk through how the reservoir was built and how it is used today.

Chilled Water Production

Virtually walk through the chilled water process.

Underground Gas Storage

Virtually tour the underground natural gas storage system.

Customer Operations

Virtually tour the customer operations process at Citizens Energy Group.

Westfield Services

Virtually tour the operations process and facilities at Citizens Westfield.

DigIndy Tunnel

Virtually tour the massive DigIndy Tunnel Project.