Please note: due to planned system upgrades, customers will not be able to make credit card payments using SpeedPay between 2 a.m. and 6 a.m. Sunday, February 5th. We apologize for any inconvenience caused.

See Current Outage Map
View location and expected duration of all planned and unplanned utility service outages.

Questions About Your Bill?
Answer a few quick questions and explore common causes of higher than usual bills.
Citizens Trust
In 1887, Indianapolis civic leaders came up with the idea of operating a natural gas company as a Public Charitable Trust, solely for the benefit of customers and the community.
Today, this Trust lives on as Citizens Energy Group, a locally owned and operated utility service company, providing natural gas, thermal energy, water, and wastewater services to about 800,000 people and thousands of businesses in the Indianapolis area.