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Please note: due to planned system upgrades, customers will not be able to make credit card payments using SpeedPay between 2 a.m. and 6 a.m. Sunday, February 5th. We apologize for any inconvenience caused.

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See Current Outage Map

View location and expected duration of all planned and unplanned utility service outages.

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Questions About Water?

See causes and recommended solutions for most common water-related concerns.

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Questions About Your Bill?

Answer a few quick questions and explore common causes of higher than usual bills.

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Citizens Trust

In 1887, Indianapolis civic leaders came up with the idea of operating a natural gas company as a Public Charitable Trust, solely for the benefit of customers and the community.

Today, this Trust lives on as Citizens Energy Group, a locally owned and operated utility service company, providing natural gas, thermal energy, water, and wastewater services to about 800,000 people and thousands of businesses in the Indianapolis area.