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Most Common Cause: If sputtering, banging or hammering is experienced due to air in the water lines, the most common cause is repair work to the water main distribution system carrying water to homes. Additional flushing may be required to remove all of the air. Recommended Action: Turn on all the taps. The air should leave the lines within a few minutes, but it could take up to 15 minutes. If this result is experienced, no further action is needed. Check for ongoing work in the area which could be the cause of this issue (View Outage Map). |
After taking the above listed actions, if the concern was not resolved, please open a case to be contacted by a Customer Case Manager.
