Citizens provides safe, high quality water service to approximately 400,000 homes and businesses in the eight county Indianapolis area (Marion, Johnson, Morgan, Hendricks, Boone, Hamilton, Hancock and Shelby).
Water is transported via 4,000 miles of pipeline from nine water treatment plants strategically located near primary water sources including the White River and Geist, Morse and Eagle Creek Reservoirs. The Indiana Central Canal is also an important water source for the city.
At Citizens, we are dedicated to providing your home or business with reliable, high-quality drinking water. We are committed to providing excellent customer service, including easy bill payment options and conservation tips to help you better manage your water costs.
Water Treatment Virtual Tour
Learn more about how Citizens treats the water for your home.