Trouble Paying Your Bill
If you are getting behind on your bill, Indiana 211 is available for various forms of home assistance. You may be eligible for assistance on the natural gas portion of your bill from the Energy Assistance Program (EAP).
Customer assistance may also be available from Citizens' Warm Heart Warm Home Foundation to help with utility charges not covered by EAP. In addition, Citizens offers flexible payment arrangements to help customers in need catch up on past due payments and remain connected.